“Receiving this prestigious award affirms everything we do,” said Bob Merritt, Benjamin Moore’s president and CEO. “We’re constantly focused on having a best in class approach to science and technology for our paint and a best in class brand that matters to our customers, dealers and contractors.”
J.D. Power & Associates bases satisfaction with paint brands by evaluations from customers who purchased and applied interior paint during the past year. It measures six key factors: application, product offerings, durability, price, design guides, and warranty/guarantee. In addition to interior paint brands, J.D. Power & Associates also ranks paint retailers across five key factors: facility, selection, staff, services provided, and sales/promotions.