01.10.18
Company Name:
Shamrock Technologies Inc.
Company Description:
Shamrock creates the innovative products to support our customer needs to grow their businesses. For over 75 years, Shamrock advances have driven the use of PTFE and wax additives in a wide range of applications, including inks, coatings, lubricants, thermoplastics and personal care products. Shamrock is the global leader in PTFE micropowders, pioneering their use in new applications and offering an extensive product line including specialty fine powders, compounds, and premium dispersions. These “problem solvers” enhance our customers’ products with control of slip, rub/abrasion resistance, surface texture and feel, matting, water repellency and other surface properties. Visit us as www.shamrocktechnologies.com
Business Industry:
Raw Materials
Job Title:
Technical Service Manager - Coatings
Experience:
Mid-Senior Level
Job Function:
Science
Employment Type:
Full-time
Job Description:
Shamrock Technologies is seeking an experienced, skilled and professional Coatings Technical Service Manager to join our team and work with our Technology, Sales and Marketing organizations to offer customers timely and appropriate product solutions. The successful candidate will be closely connected with and understand the industry as well as end-use customer company brands in these segments to further Shamrock’s growth in the marketplace.
Job Responsibilities
Qualifications
Shamrock Technologies Inc.
Company Description:
Shamrock creates the innovative products to support our customer needs to grow their businesses. For over 75 years, Shamrock advances have driven the use of PTFE and wax additives in a wide range of applications, including inks, coatings, lubricants, thermoplastics and personal care products. Shamrock is the global leader in PTFE micropowders, pioneering their use in new applications and offering an extensive product line including specialty fine powders, compounds, and premium dispersions. These “problem solvers” enhance our customers’ products with control of slip, rub/abrasion resistance, surface texture and feel, matting, water repellency and other surface properties. Visit us as www.shamrocktechnologies.com
Business Industry:
Raw Materials
Job Title:
Technical Service Manager - Coatings
Experience:
Mid-Senior Level
Job Function:
Science
Employment Type:
Full-time
Job Description:
Shamrock Technologies is seeking an experienced, skilled and professional Coatings Technical Service Manager to join our team and work with our Technology, Sales and Marketing organizations to offer customers timely and appropriate product solutions. The successful candidate will be closely connected with and understand the industry as well as end-use customer company brands in these segments to further Shamrock’s growth in the marketplace.
Job Responsibilities
- Function as the key technical interface with coating customers, and facilitate and ensure effective communication between the coating lab and its stakeholders
- Provide technical leadership for Coating Laboratory Chemists responsible for technical service projects. Set priorities for technical service and project work in collaboration with key stakeholders, and ensure that work is carried out with a high degree of technical expertise. Communicate results and identify and implement measures to continuously optimize performance and efficiency.
- Develop targets and attainment goals for Coating Laboratory Chemists. Conduct annual performance reviews, and provide training, development and career growth opportunities for laboratory staff.
- Develop annual departmental budget, establish appropriate staffing levels, and ensure documentation and maintenance of departmental procedures and work instructions.
- Work with Quality Control to review and develop specifications to ensure our products always meet customers’ needs.
- Maintain and develop state-of-the-art technical capabilities to serve the coating market.
- Work with Shamrock’s marketing team to provide sales literature and support the education and training of Shamrock local and global Sales representatives, including field/customer visits as needed.
- Present our products at industry trade shows and conferences with the assistance of Marketing on presentations, exhibits, literature and collaterals.
- Identifies and connects latest trends and needs in the Coatings marketplace to the company's product portfolio offerings to deliver successful concepts to the industry and customers.
- Identifies, anticipates, manages and responds to market's unmet needs (products, concepts, solutions) in coordination with Technology/R&D.
- Assist in developing regional business strategy for Coatings, including a fully-integrated marketing plan with clear direction, management, and positioning of key products and brands
Qualifications
- Experience in technical roles in the coatings market. An ability to connect science and Shamrock’s portfolio to the businesses, segments, brands, claims and benefits is also instrumental to achieve success in this role.
- Experience developing and implementing new strategies and initiatives. Must possess strong growth orientation, forward thinking with a process orientation.
- Experienced project manager.
- Minimum of Bachelor’s Degree in Chemical/Sciences. 5+ years of demonstrated B2B marketing experience in the Coatings and Specialty Chemicals Industry.
- Strong communications, team leadership, customer focus skills, and learning agility.
- Must demonstrate strong analysis skills, and have experience using data to form conclusions/recommendations for action.
- Must be an adaptive leader and team player with ability to interface closely with the external market, customers, consultants, industry associations, and internal functions including but not limited to the global marketing team, product management, sales, and technology.
- The successful candidate will be skilled at successfully working within a matrix environment.