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The addition of Kelley Technical Coatings continues HTP’s emphasis on family and quality.
April 16, 2024
By: David Savastano
Editor, Ink World Magazine
In 2013, Paula Blankenship was looking to give her teenage son Braden something to do in the afternoons after school. As a result, Blankenship ended up starting her own paint business in her Louisville, KY kitchen. Now, 11 years later, Heirloom Traditions Paint (HTP), Blankenship’s creation, is one of the very few women-owned businesses in the paint and coatings industry. With the acquisition of Kelley Technical Coatings, the company is operating as CamCoat as of January 2024. Blankenship talked with Coatings World about the early days of Heirloom. Moving into the paint business was a natural step for Blankenship, who was a busy commercial interior designer who commuted to New York City to work on large scale commercial design projects. She also owned and operated retail furniture stores with her sister Sherry in her small hometown in Tennessee. “Our family has been in the furniture business all of my life. My parents were retailers, and I grew up in and around the business,” she said. With her background in DIY projects and furniture, Blankenship had a good starting point for paint. Her initial efforts were sold online and in small retail stores. “In the early origins of the business, we introduced a multi-step chalk-type decorator paint that required a steep learning curve,” she recalled. “We distributed the product wholesale B2B, D2C through eBay and our own website and to small mom and pop retailers nationwide. “We began reaching a large engaged audience on our social media accounts through Facebook LIVE training videos using our products and grew a very large following quickly,” Blankenship added. “As we discovered quickly, we were unable to scale the business due to many retailers closing and not maintaining inventory of our products on the shelf. Online sales began to be the thrust of our business and we slowly began moving more and more toward the online space.” Blankenship saw that the future was online and left the wholesale retail market altogether. “We made the switch to fully embrace online sales as it is impossible to do both online direct and wholesale against your retailers online,” said Blankenship. “Amazon was a looming giant in its early stages, and we knew we would soon be faced with the online giant meeting us head-to-head. We made the important decision to embrace Amazon and start selling our products where all eyes were soon to be headed.” It proved to be a very pivotal decision once COVID-19 came about. “We were fully online by then and the pandemic introduced millions of new users to our products both on Amazon and our website,” Blankenship noted. “We continue to help consumers solve the mystery of painting anything both inside and outside of their homes using ALL-IN-ONE Paint & ALL-IN-ONE Stain. Our commitment to educating consumers using our easy to use and understand products, empowering users by giving them the ‘Power of the Brush,’ helping them to achieve professional-grade results on any surface, regardless of their painting experience or budget constraints.” ALL-IN-ONE Paint by Heirloom Traditions serves the DIY marketplace and is helping homeowners take control over their own spaces, without the expense of a contractor. “We provide the tools and the products to help anyone achieve beautiful, long lasting finish results,” Blankenship said. “CamCoat serves as a manufacturer developing products to sell through our HTP division as well as many specialty products in the pool coatings industry and other OEM industrial coatings.” Heirloom’s focus on the end-user differentiates it from its competitors. “We are focused on the end user and the person who is putting on the paint/stain,” said Blankenship. “We spend countless hours researching and understanding customers’ pain points then building tutorials to help our customers get the results they are seeking from a paint or stain product. Unlike big box stores who offer little to no help behind the counter, the customer is more confused than ever when faced with a myriad of color choices, types of paint, brands and multiple finish options.”
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