Rob Lagendijk, R&D Director for Automotive & Specialty Coatings, AkzoNobel10.11.21
Vehicle Refinishing is considered by many as a form of art, such is the skill of the collision shop teams who return a battered and damaged car to its owner in showroom condition.
And while a satisfied customer is of course the only outcome that really matters, if delivering customer satisfaction can be married with faster key-to-key times and a “right the first time” color match within the collision shop itself, then not only do you have happy customers, but you also have the foundation for a successful, growing and profitable business.
A premium quality finish does not happen by chance. On the one hand, it comes down to the skill of the individual painter. On the other, it depends on the skill of the manufacturer in harnessing years of investment in Research & Development (R&D) to bring new products to market.
It’s why new resins are being developed, for example, with faster drying times and/or providing better coverage, and that are more sustainable without sacrificing performance. And it’s why laboratory testing regimes have evolved and become more stringent, with the introduction of sophisticated roboti
And while a satisfied customer is of course the only outcome that really matters, if delivering customer satisfaction can be married with faster key-to-key times and a “right the first time” color match within the collision shop itself, then not only do you have happy customers, but you also have the foundation for a successful, growing and profitable business.
A premium quality finish does not happen by chance. On the one hand, it comes down to the skill of the individual painter. On the other, it depends on the skill of the manufacturer in harnessing years of investment in Research & Development (R&D) to bring new products to market.
It’s why new resins are being developed, for example, with faster drying times and/or providing better coverage, and that are more sustainable without sacrificing performance. And it’s why laboratory testing regimes have evolved and become more stringent, with the introduction of sophisticated roboti
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