Global coatings company Hempel continued to accelerate execution of its Journey to Excellence strategy in 2016.

Hempel Group President & CEO Henrik Andersen joined Hempel in 2016. He comments: “Our strategy plan has been fully endorsed by the new Executive Management Board and Board of Directors. Our goal remains to grow faster than the market and maintain profitability in line with peers by improving customer focus. To achieve this, we are strengthening the foundation of Hempel to accelerate growth in the coming years.”

The increasingly uncertain macro-economic conditions in many industries – such as marine and oil & gas – affected Hempel’s customers in 2016, and this in turn affected Hempel’s overall performance. Turnover reached EUR 1,424 million, which corresponds to negative organic growth of 4.5 per cent.

Despite this, Hempel continued to deliver a solid profit margin, with an EBITDA margin of 13.2 per cent, equal to EUR 188 million, which was very much driven by the operational initiatives in Hempel’s Journey to Excellence strategy. At the same time, Hempel’s cash flow and working capital in 2016 was its best in more than 10 years.

Henrik Andersen comments: “We remained loyal to our operational priorities as set out in the beginning of the year; to increase cash generation from our operations, to keep and increase profitability and to invest in the foundation of Hempel’s future growth.”
                                              
In August, compliance issues involving inappropriate practices were uncovered in Hempel’s office in Germany. Hempel deeply regrets that in some instances its internal rules were deliberately circumvented and non-compliant practices have taken place.

The Board of Directors and the Executive Management Board immediately took control of the situation in Germany and the inappropriate practices were stopped effectively at once. An internal investigation was launched and concluded, and the appropriate disciplinary actions taken. Seven employees in Hempel Germany have been dismissed for gross negligence in performing their duties. Hempel now awaits the result of the investigation by the German authorities.

As a consequence of the inappropriate practices uncovered in Germany, the Board of Directors and the Executive Management Board proactively launched thorough compliance investigations in other relevant jurisdictions worldwide in the Hempel Group with the assistance of external global advisors from the audit and legal industry.

Henrik Andersen comments: “I am sorry to announce that besides the seven employees in Germany, we have also had to re-organise in other jurisdictions and three senior executives have left Hempel due to gross negligence. Any such behaviour is in conflict with Hempel’s values and culture. This is reflected in our internal rules and policies. Hempel has zero-tolerance for inappropriate practices. The integrity of the business must always come first.”

On behalf of both the Board of Directors and Executive Management Board, Hempel would like to apologise for the inappropriate behaviour and state unequivocally that it is not acceptable. It is a direct attack on the integrity of Hempel’s customers, culture, values and employees.

As a result of the above investigations, Hempel has expensed EUR 40 million in the financial statements for 2016. Hempel has made and will make substantial investments internally and externally to prevent compliance issues or anything similar from happening in the future.

These investments include:

–       The internal processes in Hempel have been examined and improved
–       Cooperation between the Audit Committee, Executive Management Board and Hempel’s compliance functions has been strengthened and improved
–       A Group Internal Auditor has been appointed and Hempel will significantly upgrade the Group’s internal audit resources
–       Hempel’s whistle-blower system has been upgraded to an externally operated system – known as the Hempel Ethics Hotline – that is open for reporting by employees, customers, suppliers and other stakeholders to Hempel

“I would like to take this opportunity to give my heartfelt thanks to the employees for having maintained momentum. I am proud of the strong performances that have been put in and of the fact that we have succeeded in producing such good results in a very challenging year. I would also like to thank our customers and business partners for the sympathy and trust that they have shown towards Hempel,” Henrik Andersen concludes.