This certification demonstrates the companies' ability to consistently provide products and services that satisfy the needs of the customer and fulfill applicable statutory and regulatory requirements. Certification requires a commitment from top management to align quality with broader business strategies and increase performance through continuous process improvement.
“Everyone in our organization is justifiably proud of this achievement,” said President Thomas Picha. “Our entire staff has worked diligently to meet the stringent qualifications for certification. Earning this globally-respected designation gives our customers greater confidence knowing we provide the highest quality products and services.”
ISO 9001:2015 is a globally-accepted standard developed by the International Organization for Standardization (ISO), an independent, non-governmental organization with a membership of 161 national standards bodies. Through its members, ISO brings together experts to share knowledge and develop voluntary, consensus-based, market relevant international standards that support innovation and provide solutions to global challenges.
Key requirements for certification include (but are not limited to):
- Identifying and managing risk
- Top management commitment
- Adding value to the business and its customers
- Controlling key processes
- Record keeping
- Corrective action plans
- Continuous improvement