Tnemec Names Terry Wallace VP of Business Development, Customer Experience

Tnemec Company Inc. named Terry Wallace vice president of Business Development/Customer Experience, according to President Chase Bean.

In this position, Wallace will oversee Tnemec’s customer service and credit departments, manage product commercialization and oversee new business initiatives.

“Since joining Tnemec in 1999, Terry has directed our sales and customer service initiatives based on the unique challenges and concerns of the individual markets we serve,” Bean said. “Together with our nationwide network of knowledgeable independent coatings consultants, Terry is committed to creating and sustaining the best customer experience in the coatings industry.”

“Empathizing with the day-in-and-day-out challenges facing owners, specifiers and contractors who use high-performance coatings is essential to a great customer experience,” Wallace said. “That means listening to their needs so we can understand and meet their expectations for innovative products and user-centric solutions that maximize service levels, turnaround times and reliable delivery.”

In 2009, Wallace was named vice president of Sales after serving six years as director of Sales Development.  Wallace served as VP and co-owner of coatings manufacturer Chemprobe Technologies, which in 1999 became the masonry division of Tnemec.

Wallace is active in several industry organizations, including the Construction Specifications Institute (CSI), the Society for Protective Coatings (SSPC), the National Association of Corrosion Engineers (NACE), the U.S. Green Building Council (USGBC), Sealant Waterproofing and Restoration Institute (SWRI) and the National Concrete Masonry Association (NCMA). He is a NACE Level III Certified Coating Inspector, a member of the Fluoropolymer Committee for the SSPC, and holds a CSI Construction Documents Technologist (CDT) designation. He also holds a NCMA Certified Consultant of Concrete Masonry (CCCM) designation and is a USGBC Leadership in Energy and Environmental Design (LEED) Accredited Professional (AP) for Building Design and Construction (LEED AP BD+C).